Privacy Policy

• Information You Provide

  • Account Creation and Profile Information:

    When you register for an account, we collect personal information, including:

    • Email address
    • Password
    • Company name
    • Company URL

    You may also provide or confirm additional details, such as:

    • Your name
    • Company industry
    • Tax ID
    • Billing address
    • Time zone
    • Source of contact or lead
  • Contract Data:

    If your company enters into a contract with us, we collect the following information:

    • Your name
    • Job title
    • Email address
    • Signature (if applicable)
    • Customer name and address
    • How you heard about us
  • Payment and Transaction Information:

    When you sign up for paid services, we collect transaction-related information, including:

    • Transaction date and amount
    • Device type
    • IP address
    • Card type

    
    Payments are processed by our third-party payment processor, Stripe. We do not store any direct credit card information on our servers. All payment information is securely stored and handled by Stripe. For your reference, only the last four digits of your credit card number will be displayed through Stripe’s dashboard.
    
    For custom billing, we may also collect:

    • Account contact’s name
    • Email address
    • Job title
    • Company
    • Address
  • Communications:

    When you contact us through any method, such as our website’s “Contact,” functions, or if you request a demo, we may collect:

    • Your name
    • Email address
    • Mailing address
    • Phone number
    • Company or company URL
    • Account ID
    • Type of inquiry
    • Any other personal information you provide, such as:
      • Number of contacts
      • Products of interest
      • Current platform used
      • Meeting dates and times

• Information We Collect Automatically

We and our third-party providers and partners collect certain personal information automatically when you visit, interact with, or use our service:

• • Log Data:

    This includes information collected by us and our third-party provider, Stripe, such as:

    • Internet Protocol (IP) address
    • Operating system
    • Browser details (type, ID, configuration)
    • Unique identifiers
    • Local and language settings
    • Session logging
    • Heatmaps
    • Screen resolution
    • Internet Service Provider (ISP)
    • Device type and version
    • Referring URL
    • Date and time of your visit
    • Time spent on our services
    • Any errors that occur during your visit

    Additionally, Stripe may collect and log certain transaction-related information, including:

    • Payment method type (e.g., credit card, bank account)
    • Payment status (successful, pending, failed)
    • Transaction amount
    • Currency used
    • Date and time of the transaction
    • Customer identification data for fraud prevention and security purposes

    We use this information to enhance our services, monitor for fraudulent activity, and improve the overall user experience.

  • Analytics Data:

    This includes data regarding your electronic path to, through, and from our services, such as:

    • UTM source
    • Usage and activity data (time zone, first and last active date/time, usage history, pages viewed, links clicked)
    • Interactions between you and your customers while using our services
  • Digital Behavioral Data:

    This includes details about your web page interactions, such as:

    • Clicks, hovers, and mouse movements
    • Referring web page/source
    • Statistics related to interactions between your device or browser and our sites
  • Location Data: This includes your general geographic location based on your IP address.
  • Platform Data:

    If you have an account with us, we may collect the following information:

    • Name
    • Phone number
    • Email address
    • Company information
    • Sales cycle status
    • Lead and commercial details
    • User and account IDs
    • Net Promoter Score (NPS) or account sentiments
    • Account health status
    • Event attendance
    • Lead/account status
    • Integration details

Cookies and Related Technologies
We and our third-party providers, including Stripe, use cookies and related technologies (including web beacons, pixels, embedded scripts, location-identifying technologies, and logging technologies) to automatically collect this information.

• Information from Third Parties

We may obtain personal information from third parties and combine it with information we collect either automatically or directly from you.

• Partner Entities: We may receive personal information from other companies and brands owned or controlled by FUNEZ PTE. LTD., as well as other companies under common ownership. This information may include details necessary for our services and marketing efforts.
• Business and Marketing Partners:

  We may disclose personal information to our business and marketing partners with whom we jointly offer products or services, co-market, or host events, or who are part of our partner ecosystem. This information may include:

  • Name
  • Phone number
  • Email address
  • Company name and address
  • Details of your interests or opportunities
  • Information on whether your company is a current client of our partner
• Social Media: When you interact with us through social media networks, such as Facebook or Instagram, we may receive information that you permit the social network to share with third parties. The data we receive depends on your privacy settings with the social network. We encourage you to review and adjust your privacy settings on these platforms to manage the information shared.
•  Service Providers: Our service providers, who perform services solely on our behalf (such as chat services, payment processing, and marketing providers), may collect and share personal information with us. These providers are contractually obligated to protect your data and use it only for the purposes specified in our agreements.